Extra Layer of Support

Five Star offers Onsite Technician Support to provide assistance with repairs, troubleshooting, and all tier 1 support. Our Onsite Technicians make sure your technology runs smoothly so your teachers can spend more time doing what they do best.

Full-time assistance with managing devices, basic repairs, and more

Access to Five-Star Ticket and team of engineers

Five Star covers salary, insurance, benefits, and training

Solutions designed to keep your school district focused on learning

Onsite SupportHands-on, full-time technician
Boots on the groundOnsite techs respond to issues submitted by staff and/or students. They report full-time to a single school district, they can adapt quickly to changing priorities or schedules.
Five-Star TicketWeb-based ticketing system
Monitor progressOnsite technicians use Five-Star Ticket, allowing staff to have an organized way to report problems and monitor the progress towards a resolution.
ReinforcementsAccess to Engineers
Minimize disruptionsOnsite technicians work hand-in-hand with the Engineering Services team when issues arise that require a higher level of support.

Tyler Jones
Account Executive
M – 317-748-3123
O – 812-246-5257
tjones@fivestartech.com

Every school district is different and has different technology needs. There is no one-size-fits all solution. We’d love to chat about who we are and how we can help. Schedule an appointment with our Account Executive, Tyler Jones, to discuss your needs more in depth. You can also reach Tyler at the phone number and email below. Start your technology journey today!

“What I love about working for Five Star is the amount of tools and solutions that we have at our disposal. We are able to do so many different things, and that allows us to take a consultative and individual approach to each one of our clients. Our focus is on what is best for you and your school.”

What our clients are saying about our onsite support